| Support hours | 8:00 am - 9:00 pm daily (automated system offers 24 hour service) |
| Phone | 1747 (14c per call) |
| International | +353 61 203345 |
| Phone from landline | 1850 601747 (landline operator charges apply) |
| Contact us e-mail form |
| Phone | 1909 (free phone) |
| International | 00 353 61 203501 |
| Contact us e-mail form |
If you have a query about an online order, your upgrade eligibility or about how the shop works, please contact O2's customer care department either on the numbers above or by emailing OnlineShop.Queries@o2.com. Please make sure to include the order number and the name the order was placed under.
If you have ordered a phone online and have a query about your order, you can use our online Track my Order facility to view your order status. If you have additional questions about your delivery then you can can contact our fulfillment company on 1850 222 020.
All handsets and accessories that are currently available in the o2 range can be viewed on the online shop. If you wish to find out if a specific handset or accessory will be available please email stockqueries@o2.com
| Support Hours | Monday - Saturday 08.00 - 22.00 | |
| Sunday & Bank Holidays 09.30 - 18.30 | ||
| From an O2 mobile | 1740 (19c per call) | |
| From a landline | 1850 60 1740 (31c per call) | |
| Contact us e-mail form | ||
| Registered Company name | Telefónica O2 Ireland Limited |
| Company name | O2 |
| Address | 28-29 Sir John Rogerson's Quay, Dublin 2, Ireland. |
| VAT number | 8234895A |
