O2.ie is currently unavailable

O2.ie is currently undergoing scheduled maintenance and will be unavailable from 05:00 AM until 05:30 AM On Wensday 22nd October. While the upgrades are taking place during the evening / night to ensure as little disruption as possible, we nonetheless apologise for any inconvenience caused.


What do I do now?

Bill pay customer?

Prepay customer? (Mobile or Broadband)


I want to check my bill usage or get my current balance

Bill customers can just press *111# and the call button on your handset to show how many units you've used, or *101# and the call button for your unbilled amount.

I want to pay a bill

Why not use our freephone number 1909 (1850 601909 from a landline) and choose option 1

I need to check whether I am due an upgrade

Dial 1909 and follow options 2 and then 4 for this

Where can I request a PUK code

It's 1909 and follow options 2 , 2 and 2 again

I want to get my prepay balance

Prepay customers can check their balance by dialling *100# and the call button.

I need to buy/top up my credit

If you have a top up voucher you can apply it by calling 1741 (1850 601741 from a landline).

Other queries

If you have an urgent query, please use the Web Chat function on this page and one of our agents will endeavour to assist you.

This service is available from 7am to 10:30pm Monday to Saturday and until 10pm on Sundays

O2 Money Customer?

You can still login here