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You can find all our contact details below

 

Don’t forget our Help & Support section is available 24 hours a day

Forum

Average response time - 15 mins
 

Email

Average response time - 2 working days
 

 


 

Bill Pay Customers

Open Monday - Sunday, 08.00 - 22.00

Call type Number Cost
From your O2 mobile1909Free
From a landline/international+353 61 203 501Landline operator charges apply

Prepay Customers

Open Monday - Sunday, 08.00 - 22.00

Call type Number Cost
From your O2 mobile174714c per call
From a landline1850 60 1747Landline operator charges apply
International calls+353 61 203 501International operator charges apply

Prepay Top Up

Open Monday - Sunday, 24 hours

Call type Number Cost
From your O2 mobile1749Free
From a landline1850 923 779Landline operator charges apply

Broadband

Open Monday - Friday, 08.00 - 22.00; Weekend and Bank Holidays, 09.30 - 18.30

Call type Number Cost
From your O2 mobile174019c per call
From a landline1850 60 174019c per call
International calls+353 61 203 501International operator charges apply

Online Shop Queries

Call type Number Cost
General queries1909 (Bill Pay)
1747 (Prepay)
Free (Bill Pay)
14c per call (Prepay)
Delivery queries ONLY1850 222 020Lo Call charges apply

O2 Money

Call type Number Cost
From your O2 mobile1890 812 102Lo Call charges apply
From a landline1890 812 102Lo Call charges apply

O2 Priority

Open Monday - Friday, 11.00 - 17.00

Call type Number Cost
Bill Pay customers1909, option 2, option 5Free
Prepay customers1747, option 3, option 514c per call

O2 community

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