Customer commitment

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Excellent customer care is and continues to be the core philosophy of O2's business. Our commitment to our customers is reflected in how we have built our network, the product range we offer, the services we provide and how quickly we respond to customers' feedback.

Customer Care charter

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Learn more about our commitment to our customers and download our full Code of Practice and RTTE Directive documents

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Customer Care Awards

O2 Customer Care wins top prizes at Irish Contact Centre Awards 2008.

 

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O2.ie code of practice

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We believe it is important for our customers to know and understand how we handle any queries.