O2 Travel

1. Rates apply from 25th November 2009 to all O2 Pay monthly Customers who opt into the plan.
   Rates apply to voice calls only and to all calls made or received from any mobile or landline.
2. All calls will be subject to a call connection fee of 79c or 109c inc VAT. However for Postpay customers travelling to Britain and Northern Ireland on O2 UK, no call connection fee will apply.
3. Calls within the roamed country are included.
4. There are two country groups on O2 travel. The first group has a 79c connection fee and the second group has a 109c connection fee. Calls to other destinations outside the group or between the two groups listed are NOT included in O2 Travel. For example, calls from France to the USA will be charged at the standard international rates for that country. Please check the roaming country pages in the travelling abroad section for specific rates.
5. A minimum call duration of 1 minute applies. After 1 minute, calls are charged at 30 second increments.
6. O2 Travel does not apply to Premium rate numbers, satellite or in flight roaming calls
7. Adding O2 Travel to your account will remove any roaming bars you may have added to your account.
8. Tariffs shown are in Euros and are Inclusive of VAT.
9. O2 reserve the right to suspend or cease O2 Travel and to amend and modify these terms and conditions, including prices for any legitimate commercial, technical or operational reason.

Westlife Competition

1. This competition is open to O2 Customers in the Republic of Ireland only.
2. If under 18 years of age consent of your parent or guardian is required.
3. This competition runs from 14th November 2007 to midnight 31 December 2007.
4. To enter the competition text Westlife to the following number 50202
5. Only one entry per customer.
6. Customers will not be charged any SMS rates to enter the competition.
7. No purchase necessary.
8. Winner will be selected at random.
9. Persons entering the competition will be deemed to have accepted these terms and conditions.
10. Entries must be strictly in accordance with these terms and conditions. Any entry not in strict accordance with these terms and conditions will be deemed to be invalid and no prize will be awarded in respect of any such entry
11. Entrants undertake and agree that all entries submitted will be legal and decent.
12. O2 accepts no responsibility or liability for entries or information relating to entries that are lost or undelivered.
13. The winner will be notified by phone on January 11th 2008.
14. The judge's decision is final and no correspondence will be entered into.
15. There will be 1 prize consisting of A VIP trip for 2 people (where the winner is under 18years of age, they may bring a friend and they also must bring a parent or guardian over the age of 18) to Meet & Greet Westlife at the O2 Arena on March 2nd 2008. Overnight accommodation and flights are included in the prize.
16. No cash or other alternative will be offered (save as provided under paragraph 15) and the prize is non-transferable.
17. The prize is as stated in these terms and conditions. However, O2 reserves the right at its sole discretion to alter the prize or substitute the prize with cash to the same value for any reason and without notification.
18. In the event that the winner declines the prize awarded to him/her or cannot be contacted on the 11th January 2008, O2 may award the prize to another entrant
19. By accepting the prize, the winner grants O2 the right to use and publish his/her name and picture and the winning entry in such media as O2 may choose (including but not limited to the internet) for advertising and promotional purposes without additional consideration.
20. O2 reserves the right to suspend or terminate the competition or amend these terms and conditions at any time for any valid technical or commercial reason.

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Terms & Conditions for Windows Live Messenger Chat Activation competition

• The promoters are Telefónica O2 Ireland Limited, 28/29 Sir John Rogerson's Quay, Dublin 2 and Miyowa, Les Docks-Hotel de Direction, 10 Place de la Joliette, 13002 Marseille.
• This competition is open to all O2 Ireland customers with a WLM capable phone.
• Promotion ends 31st January 2008. The competition runs for 1 month from the 17thDecember 2007 until the 31st January 2008.
• The winner will be randomly chosen and notified by O2 Ireland - the winner will be contacted by a phone call on or before February 5th2008.
• Prize is non-transferable and non-exchangeable for any other items. No cash alternative is available. O2 Ireland and Microsoft reserve the right to replace the prize with an item of a similar or greater value without prior notice.
• Once the results are compiled, the results of the winner will be updated on the site and may be used for publicity purposes without further compensation.
• O2 Ireland and/or its agents will use and store information relating to entrants for the purposes of administering this promotion and notifying the winner. Entrants have the right to ask O2 for a copy of any personal data held about them and to correct any inaccuracies in such data.
• Staff of O2 Ireland, O2 Ireland's affiliates, Microsoft and agencies are not eligible to participate in the competition.
• O2 Ireland/Microsoft exclude, in so far as is permissible under law, all liability for any technical or other failures of Windows Live Messenger and for any loss or damage arising from the acts or omissions of third parties involved in this promotion, although O2/Microsoft will always endeavour to minimise the effect of any such failure, act or omission on entrants to this promotion.
• O2 Ireland and Microsoft reserve the right to change these terms and conditions at any time at their absolute discretion. Any such change shall be notified to all entrants without delay.
• All other O2 Ireland and Microsoft terms and conditions apply. Full terms and conditions are available for inspection at www.02.ie
• These terms and conditions shall be governed by the laws of Ireland.

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Terms & Conditions for using O2 SIM Backup service

These Terms and Conditions are specific to the O2 SIM Backup Service ("the Service") and are in addition to your postpay, or prepay terms and conditions and any other terms and conditions that apply to other O2 Services that you use. You will be deemed to have accepted these Terms and Conditions when you use the Service.

Definitions and Interpretation

For the purpose of these terms "We", "Us" and "Our" means Telefónica O2 Ireland Limited'of 28-29 Sir John Rogerson's Quay, Dublin 2. "You", or "Your" refers to you, the customer and user of the O2 Sim Backup Service.

The Service

To access the Service you must select the O2 SIM Backup application in the O2 Services menu on your handset. Please note you must have an O2 SIM Card that contains the O2 SIM Backup application on it to avail of this Service.

The Service allows you to copy all of the contact details that you have on your SIM Card to a dedicated webpage known as your O2 SIM Backup.

When you choose O2 SIM Back up application you will be asked whether or not you wish to perform a back up synchronisation. "Back Up Synchronisation" means the copying of contact details from your SIM Card to your dedicated O2 SIM Backup section within My O2.

Your backed up information is accessible on the My o2 section of www.o2.ie and it is therefore a requirement of the Service that you are a registered My o2 User on www.o2.ie.

You may after requesting your first Back Up Synchronisation carry out additional updates to your Web Phonebook by going into the O2 SIM Back up application and requesting additional synchronisations.

When you request a synchronisation you are generating a premium rate text message on the following short codes 57203 and 53401 and the charges as set out below will apply.

Charges

The first time you use the Service you will be charged the sum of €2.00 (incl VAT). Thereafter if you request an additional synchronisation you will be charged €0.50 (incl VAT). These are billed via Premium Rate SMS.

Limitation of Liability

You are responsible for all contact details that you store or synchronise using the Service. In the event that you leave the O2 network all of your contact details stored on your Web Phonebook will be deleted and you will no longer be able to access them. O2 does not monitor the use of the Service or any contact details contained therein. Neither does O2 exercise editorial control over the contact details stored using the Service. O2 accepts no liability whatsoever for your contact details stored using the Service.

Miscellaneous

Any new features introduced from time to time to augment or enhance the Service shall be subject to these Terms and Conditions.

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24-7 Football Terms and Conditions

1. The 24-7 Football Service ("Service") is provided by British Sky Broadcasting Ltd, Grant Way, Isleworth, Middlesex TW7 5QD ("Sky"). These terms have been shortened to fit on a mobile handset. It is important that you read and understand the full terms that will apply to your use of 24-7 Football before accepting them. These are available at www.24-7football.co.uk. Once you click on the "Subscribe" button you are agreeing to comply with the full terms and are committed to paying for 24-7 Football.
2. There are no data charges for downloading content on the Service but you may be charged browsing costs for accessing the Service in according with your tariff plan. You may also be charged for roaming if you access 24-7 Football outside of the country in which your mobile handset is registered. If you have any queries about the service please call your usual O2 customer service number or Sky customer services on +44 870 609 2839.
3. UK Users receive 30 days free after which you must pay £5 per month in advance unless you terminate your subscription in accordance with the terms. Payments will be made via your mobile phone bill or your Pay & Go. This clause 3 does not apply to users in the Republic of Ireland.
4. You confirm that any member of the British Sky Broadcasting group, News International group and any company which may succeed our businesses, may use and share information you provide and other information Sky holds about you for account management, market research and the marketing of Sky's, News International's and third parties' products and services. This may include contacting you by post or telephone or, in the case of Users in the UK only, by email or SMS unless you tell Sky you don't want to be contacted in any of these ways. Sky may also share such information with credit reference agencies and other companies including for use in credit decisions, for fraud prevention and to pursue debtors. Information held by the British Sky Broadcasting group and News International Group about you may also be shared with other companies outside the groups, including for sales, marketing and market research purposes by such companies, unless you notify Sky that you wish to be excluded from such uses. The in formation you provide on registering for the Service will be collated by O2 and, where you are based in the UK and have given your consent, may be provided to Sky so that Sky can manage your account and use your information as set out above. If you are a user in the Republic of Ireland your information on registration will not be passed to BSkyB.
5. Goals and highlights not available between 14:45-16.15 on Saturday afternoons. For personal use in the UK and ROI only. You will need a mobile phone handset which is capable of WAP browsing and downloading video content. 24-7 Football is subject to the availability of the mobile network.
6. You must not or authorise or assist any third party to (i) copy (except as permitted by law), redistribute or relay the whole or any part of 24-7 Football; or (ii) sell or make any charge for watching or using any part of 24-7 Football; or (iii) show any part of 24-7 Football in public to an audience, even if no charge is made; or (iv) use 24-7 Football for any improper or unlawful purpose.
7. Except as required by law, Sky will not be responsible or liable for the fitness for a particular purpose of 24-7 Football, or for any loss or damage caused by: (i) failure, interruption or delays to the service caused by events outside of Sky's reasonable control; (ii) your negligence or your failure to follow Sky's reasonable instructions or the terms of this contract; (iii) Sky or its employees or agents in circumstances where: (a) there is no breach of a contractual obligation or legal duty of care owed to you by Sky or its employees or agents; (b) such loss or damage is not a reasonably foreseeable result of any breach; (c) such loss or damage results from any breach by you of this contract; (iv) any incompatibility of the service with any hardware and/or software on your mobile phone.
8. If Sky amends these terms and conditions, you will be notified on www.24-7football.co.uk. Your first use of the service after you have been notified of the new terms will constitute acceptance of such changes. If Sky amends these terms and conditions and such change has a material effect on you to your detriment we will give you one months' notice of such change in writing.
9. You or Sky can end this contract by giving the other party notice at any time. You can manage your subscription via the mobile site. Alternatively, you in the UK you should text 'STOP' to 07786 200812 and in Ireland call 1909 for postpay Users and 1747 for prepay Users. You will stop receiving 24-7 Football on the next monthly anniversary of when you first subscribed and you must pay for receiving it during this period.
10. Sky can transfer its rights and obligations under the contract to any company, firm or person. Sky can only do this if it does not affect your rights under the contract in a negative way. The contract is personal to you. You may not transfer your rights or obligations under this contract to anyone else and no third party is entitled to benefit under this contract except pursuant to this clause 10.
11. This contract is governed by English law.

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bebo on your O2 mobile terms and conditions

The following terms and conditions for "bebo on your O2 Mobile" (the Service) are in addition to the standard terms and conditions for use of the O2 Mobile Internet Service. To avail of the Service a user must first register on the bebo website, (www.bebo.com) and have a valid username and password.

Bebo on your O2 Mobile Service Description: Your access to the Service entitles you to a range of features at charges which are set out below. These charges as set out below are available until 31 April 2010.

• First 20 pages free: You can browse up to 20 pages free on the bebo mobile website and thereafter your standard domestic price plan data rates will apply.
• The first 20 pages for free is for domestic use only. When roaming internationally, including the UK and Northern Ireland, standard price plan data roaming rates apply for all bebo access
• Free SMS Alerts: You can receive free SMS alerts related to the bebo mobile service from the 50205 short code.
• Free SMS alerts for friends sayings: These are limited to Top 16 Friends and must be set up on www.bebo.com.
• Content upload: You can upload your content to the bebo website in the following ways
  • Via WAP which is free domestically and at price plan data rates when roaming
  • Via SMS using 51205 short code, which is charged at 11c inc VAT per message for Prepay customers and 9c ex VAT for Postpay customers. These rates apply for both domestic use and when roaming.
  • Via MMS – you can upload MMS pictures at standard MMS rates of 25c inc VAT for both domestic and roaming via 53205 short code.

Due to pricing regulations the Bebo Messaging service is regarded as suitable for users are over 18. Customer Care contact number 1909 (postpay) and 1747 (prepay).

O2 reserve the right to suspend or cease this service and to amend and modify these terms and conditions without notice for any legitimate commercial, technical or operational reason.

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Text Bundle terms and conditions

Pay monthly customers

• The following terms and conditions for O2's Post-pay Text Add-ons ("Text Add-ons") are in addition to and form part of the terms and conditions of your use of the O2 post-pay service. Subscription by you to O2 Text Add-ons is deemed to be your agreement to these terms and conditions.
• You can set up Text Add-ons through My Account online or alternatively you can call customer care on 1909 and choose one from each of the following Text Add-on (i) the 100; (ii) 200; (iii) 300; or, (iv) 400 "text add on" to be added to your account. When you set up Text Add-ons on your account you are subscribing to purchase those Text Add-ons each month until you unsubscribe. Each month you will receive the Texts Add-ons and the amount will appear on your monthly bill.
• You may purchase one of each of the following Text Add-ons each month

1. 100 text for €7.53;
2. 200 text for €12.05;
3. 300 text for €16.57; or,
4. 400 text for €20.08

• You may not purchase more than one of the same Text Add-on per month. You may change your Text Add-on at any time by Calling Customer Care on 1909. Your new Text Add-on will come into effect on that date in the following month. O2 will use reasonable endeavours to implement the Text Bundle on that date in the following month, however occasionally delays may arise and O2 is not liable for any delay in implementing the Text Bundle on this date.
• You may use your Text Add-ons to text to any Irish network. You may not use your Text Add-on to text to international numbers or while roaming or for sending or receiving premium texts. These texts and services will be charged at the standard applicable rate.
• Unused texts will automatically be carried over to the following month (up to the same number of monthly inclusive texts in Text Add-on).
• You can unsubscribe from a Text Add-on at any time by calling Customer Care on 1909.
• One text message is 160 characters. When you go over 160 characters it is billed as another message. Any text messages sent in excess of monthly Text Add-on will be charged at the appropriate standard tariff rate.
• Savings are based on O2 to O2 standard text rate of 11c.
• If you port your number you will lose any unused Text Add-on.
• If your service is suspended or terminated you may lose your Text Add-on. No refund of Text Add-on will be given.
• We reserve the right to suspend or cease this Text Add-on service and to amend and modify these terms and conditions, including prices and denominations in which Text Add-ons may be purchased, without notice for any legitimate commercial, technical or operational reason.

Speak easy customers

• The following terms and conditions for O2's Pre-pay Text Bundles ("Text Bundles") are in addition to and form part of the terms and conditions of your use of the O2 pre-pay service. Subscription by you to O2 Pre-pay Text Bundles is deemed to be your agreement to these terms and conditions.
• You can set up a Text Bundle by simply Typing *105 # on your mobile, press send and select the Text Bundle you want. When you set up a Text Bundle you are subscribing to purchase that Text Bundle each month until you unsubscribe. Each month you may receive a reminder text to make sure you have enough credit to receive your Text Bundle. If any month, you don't have enough credit the first time we try to apply your text Bundle we will try again within 24 hours. If you don't have enough credit on the second attempt, your Text Bundle for that month will be cancelled and we will try again the following month.
• You may only purchase one text bundle per month.
• You may purchase one of the following Text bundles

1. 100 text for €7.50;
2. 200 text for €12;
3. 300 text for €16.50; or,
4. 400 text for €20.
5. 800 text for €40.

• The cost will be deducted from your credit each month. You may change your Text Bundle at any time by typing *105# and press send and then select the appropriate Text Bundle. Your new Text Bundle will come into effect on that date in the following month. O2 will use reasonable endeavours to implement the Text Bundle on that date in the following month, however occasionally delays may arise and O2 is not liable for any delay in implementing the Text Bundle on this date.
• You may use your Text Bundles to text to any Irish network. You may not use your Text Bundle to text to international numbers or while roaming or for sending or receiving premium texts. These texts and services will be charged at the applicable rate.
• You may carry forward any unused text messages each month for a maximum of 6 months.
• You can unsubscribe from a text bundle at any time by simply typing *105# and press 2 to unsubscribe.
• Text bundles do not affect the Speak easy 1c text weekend rates. Speak easy customers can continue to enjoy the 1c weekend offer, and continue to use the bundle to text to other networks. For further details please go to 1c terms and contidions.
• Savings are based on O2 to O2 standard text rate of 11c.
• One text message is 160 characters, when you go over 160 characters it is billed as another message. Any text messages sent in excess of monthly Text Bundle will be charged at the appropriate standard tariff rate.
• If you become an O2 post-pay customer or port your number you will lose any unused Text Bundles.
• If your service is suspended or terminated you may lose your Text Bundle. No refund of unused Text Bundles will be given.
• We reserve the right to suspend or cease this Text Bundle service and to amend and modify these terms and conditions, including prices and denominations in which Text Bundles may be purchased, without notice for any legitimate commercial, technical or operational reason.

Family Plan terms and conditions

• The following terms and conditions govern O2's "Family Plan" and are in addition to the terms and conditions of the Pay monthly or Speak easy terms and conditions, applicable to the users service on the "Family Plan", as the case may be. Speak easy and Pay monthly terms and conditions are available at www.o2.ie. Subject to these terms and conditions, the O2 "Family Plan" allows for free voice calls between certain O2 customers, who are members of the same "Family Plan", as follows:
  • Free calls between all Pay monthly users on the same "Family Plan".
  • Free calls from Pay monthly users to all nominated Speak easy customers on the same "Family Plan"
  • Free Calls from Speak easy customers to a maximum of two nominated Pay monthly users on the "Family Plan".
• Nominated numbers can only be changed once every three months.
• The "Family Plan" is only available when one customer (the "Bill Payer") agrees to be responsible for the usage and bills of all Pay monthly users on the "Family Plan". Details of qualifying price plans and terms and conditions are available in-store and www.o2.ie
• All Pay monthly users must sign-up to a qualifying "O2 Life" Pay monthly price plan costing at least 35 EURO per month on the Bill Payer's account. "Active 40", "Text 400" and Easylife" are excluded.
• A maximum of four (4) Pay monthly and four (4) Speak easy customers may join the "Family Plan".
• All Pay monthly users who join the "Family Plan" must be on the same account. The Bill Payer is responsible for the payment of all bills on this account. Only one bill for all Pay monthly users will be produced and will be addressed to the Bill Payer.
• Speak easy users on the "Family Plan" may not avail of certain offers on other Speak easy Plans such as Speak easy International.
• The "O2 Life" Pay monthly price plan is subject to credit status and deposit or pre-payment may be required.
• The Bill Payer and other members of the "Family Plan" agree to complete all necessary documentation and comply with these terms and conditions and the terms and conditions of the applicable Pay monthly or Speak easy service.
• Free calls relate to national voice calls only between the qualifying "Family Plan" members made while in the Republic of Ireland. Calls made while roaming, SMS, MMS are excluded.
• O2 reserves the right to suspend or cease the "Family Plan" and to amend and modify these terms and conditions without notice for any legitimate commercial, technical or operational reason. The "FamilyPlan" is restricted to personal use only. O2 reserves the right to terminate these offers without notice from a subscriber should O2 reasonably judge that these offers are being used for commercial.

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O2's Age Verification Process terms and conditions

• Certain services available to O2 customers may contain content and or services that are not suitable for persons under eighteen years of age. These services include certain content or services provided by third parties such as the services of premium rate content providers accessed using the O2 service and content and services made available by third party content providers over the O2 i-mode Service (the "Over-18 Services").
• The O2 age verification process (the "Verification Process") described below allows O2 customers to verify their age as being over eighteen years of age and entitled to access these Over-18 Services from their O2 number. Over-18 Services may not be accessed by any person unless the person is age verified in accordance with the Verification Process.
• By availing of the Verification Process you agree to these terms and conditions and you represent that you are over 18 years of age, that you are, and will remain, the sole user of the number allocated to you and through which you may access the Over-18 Services and that all information provided by you for the purpose of the Verification Process is accurate and complete.

Pay monthly customers Verification Process

• Only persons over the age of eighteen may contract for O2's Pay Monthly service. Where the Pay Monthly contract relates to one connection to the O2 network, then the contracting customer and O2 number allocated in respect of that contract is deemed to be age-verified as over 18. The age verification in the circumstance described in this paragraph 4 only applies to the person who has contracted for the Pay Monthly service and only in respect of the O2 number allocated in respect of that contract. Where the user of the number is some one other than the person who has contracted for the service, then the person who has contracted for the service is responsible for ensuring that the person using the O2 service is over 18 or, they must contact O2 to place a restriction on the number accessing Over-18 Services.
• Where the Pay Monthly contract relates to an account for more than one connection to the O2 network, then the numbers on this account are automatically restricted from accessing Over-18 Services unless and until the party who has contracted for the service, through the authorised contact for the account, instructs O2 to remove this restriction. The contracting customer is responsible for ensuring that all people who use numbers which have access to over 18 services on the account are over 18.

Speak easy customers Verification Process

• Where you are a Speak easy (pre-pay service) customer and wish to verify your age as over-18, for the purpose of accessing Over-18 Services on the Speak easy number allocated to you, then you may use the following methods:

1. By completing the online form available at www.o2.ie/contentcontrol and authorising the credit card transaction (using a credit card issued to you in your own name) required as part of the online Verification Process, or;
2. BBy accessing the wap page and completing the form available presented and authorising the credit card transaction (using a credit card issued to you in your own name) required as part of the Verification Process, or;
3. By calling Customer Care on 1747 and authorising the credit card transaction (using a credit card issued to you in your own name) required as part of the Verification Process, or;
4. You may verify your age at an O2 retail outlet by presenting official current photograph identification (passport, drivers licence or other official form of identification accepted by O2) and presenting the phone in respect of which the Speak easy number in question has been allocated.

• O2 does not control, or endorse the contents or services made available as part of the Over 18 Services. O2 does not have any responsibility or liability to you or any third party in respect of any loss or damage suffered as result of accessing the content or services contained in the Over-18 Services and access to and use of Over-18 Services is undertaken solely at your own risk and subject to all applicable national and international laws and regulations, as well as any third party terms and conditions notified to you at the time you access such content or services.
• Where you are age-verified to access Over-18 Services on your O2 number, you are responsible for ensuring that such content and services are accessed only by you and you agree to indemnify O2 against any claim, loss or damage suffered by any third party who may access the Over-18 Services using your O2 number.
• The Verification Process applies only to those Over 18 Services provided by third parties where those third parties have entered in to contract permitting them to provide services over the O2 network. The Verification Process does not apply to other content or services that users may access using their phone, including where users access content and services on their phone over the internet or is user generated and shared on a peer-to peer basis. You acknowledge that O2 is a mere conduit of such services and content and O2 disclaims all liability and responsibility for such content and services.
• Access to the Over-18 Services may take 24 hours to complete from the time you complete the Verification Process. O2 is not liable to you for any delay or failure to provide access to the Over-18 Services in excess of this period or at all.
• Age verification to access Over-18 Services applies to the individual whose age has been verified and for use only with the O2 number allocated to that person. Where you transfer ownership or use of the number you undertake to contact O2 prior to such transfer to remove over 18 age verified status.
• O2 shall be entitled to amend or suspend or discontinue the provision of the verification Process at any time, or amend these terms and conditions or the Criteria for approving access to Ocver-18 Services without notice for any legitimate commercial, technical or operational reason.
• Insofar as it is permissible by law, O2 shall not be liable for any direct indirect or consequential injury, loss or damage, whether foreseen or unforeseen, resulting from any claim arising out of or resulting from the provision or non-provision of the Verification Process.
• These terms and conditions are governed by Irish law and both you and O2 submit to the exclusive jurisdiction of the Irish courts.

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20c Flat Rate Price Plan Terms and Conditions

• The following terms and conditions for O2's 20c Flat Rate price plan are in addition to and form part of the terms and conditions of your use of the O2 pre-pay service. Subscription by you to O2 20c Flat Rate price plan is deemed to be your agreement to these terms and conditions.
• Offer available to O2 Speak easy customers only and can only be activated having been contacted by O2 Customer Care.
• The 20c Flat Rate entitles you to 20c per minute voice calls made to O2 Ireland numbers, other Irish mobile numbers and Irish landline numbers only while in the Republic of Ireland.
• Flat Rate voice rate of 20c per minute applies 24 hours a day, 7 days a week and is inclusive of VAT (per second billing applies).
• Voicemail call return is charged at Early bird rates.
• All other services, including calls to voicemail, SMS and all calls made while roaming, are charged at Night owl rates.
• Certain Speak easy users may not avail of the 20c Flat Rate price plan including but not limited to customers on the Family Plan, International plan, Group worker tariff, Tesco plan and O2 Friends plan.
• Once a customer has moved from Family Plan, Friends and Family plan or any legacy pre pay price plan to 20c Flat Rate, it is not possible to move back from these to your previous price plan and will require the customer to move to an existing Speak easy price plan.
• Once on the 20c Flat Rate price plan, your ability to change to another price plan can only be once every 28 days online or every 3 months via customer care.
• O2 reserves the right to suspend or cease the 20c Flat Rate price plan and to amend and modify these terms and conditions without notice for any legitimate commercial, technical or operational reason.

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O2 Friends

1. The following terms and conditions for the O2 Friends Prepay Add On ("O2 Friends Add on") are in addition to and form part of the terms and conditions of the O2 Speak easy service. Subscription by you to the O2 Friends Add-on is deemed to be your agreement to these terms and conditions.

2. O2 Friends Add on is available to O2 Speak easy customers only and can only be activated by visiting www.o2.ie and registering for "O2 Friends and Night owl" or "O2 Friends and Early bird" before the 31st August 2007. The O2 Friends add on will be activated within 24 hours of registering.

3. The O2 Friends Add On entitles you to 1c per minute voice calls made to nominated O2 Ireland numbers at Off Peak (as set out in your current O2 Speak easy price plan) and Weekend (Midnight Friday to Midnight Sunday, including bank holidays) times.

4. You may nominate a maximum of three (3) O2 Ireland numbers to be included as part of your O2 Friends Add On. Call 1747 to update your numbers.

5. All calls outside of the O2 Friends Add on will be charged according to either Night owl or Early bird rates.

6. Customers must top up by a total of €20 in a calendar month in addition to any drip fed or promotional credit received each month to avail of the 1c calls to their 3 nominated numbers in the following calendar month. Customers who fail to top up by this amount will not be able to avail of 1c calls to their nominated numbers again until they have topped up by the required €20 in a single calendar month.

7. Nominated numbers can only be changed once every 28 days online or every three months via customer care and it is the responsibility of the customer to ensure that nominated numbers are kept up to date and accurate.

8. Promotional voice rate of 1c per minute is inclusive of VAT (per second billing applies)

9. O2 Friends relates to national voice calls made to your nominated numbers while in the Republic of Ireland. Calls made to your nominated numbers while roaming are excluded.

10. Call return and rating process remains unchanged. You will continue to be charged at the regular rate the call return function.

11. Certain Speak easy users may not avail of the O2 Friends Add On including but not limited to customers on the Family Plan, International plan, Group worker tariff or those who currently avail of prepay Friends and Family plan.

12. Once a customer has moved from Family Plan, Friends and Family plan or any legacy pre pay price plan to O2 Friends and Nightowl or O2 Friends and Earlybird it is not possible to move back from these to your previous price plan and will require the customer to move to an existing Speak easy price plan.

13. O2 reserves the right to suspend or cease the O2 Friends Add On and to amend and modify these terms and conditions without notice for any legitimate commercial, technical or operational reason.

14. A call set up charge of 5c applies to all connected domestic calls including calls to voicemail but excludes all free calls.

15.All charges are shown per minute but billed per second unless otherwise stated.

16. The 5c call set-up charge does not apply to the promotional voice rate of 1c per minute as part of your O2 Friends Add On.

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BlackBerry Internet Service

• The BlackBerry Internet Service (BIS) subscription is subject to 12-months minimum contract.
• The BIS subscription include 'Unlimited' usage with BlackBerry email, Instant messaging & Internet* browsing
• The BIS subscription is available to both business & consumer 'Post Pay' customers.
• Integration of email accounts with the BlackBerry Internet Service is subject to your email service provider and/or company IT infrastructure and policy.
• O2 reserves the right to upgrade and change the specification of the BlackBerry Internet Service at any time. This may entail, but is not limited to, changes to the web interface, rules around the maximum number of days that data will be retained and mailbox capacity.
• To access the BlackBerry Internet Service from O2, you must have an enabled and compatible device.
• Access to the BlackBerry Internet Service is subject to network coverage.
• Yahoo!® Messenger & Google™ Talk are currently free to download and charges for usage are included within your monthly tariff until further notice. O2 reserves the right to introduce charges for Yahoo! Messenger & Google Talk and/or withdraw the use of Yahoo! Messenger & Google Talk with 30 days notice. If you do not wish to pay for Yahoo! Messenger & Google Talk, you may terminate your use of Yahoo!® Messenger & Google Talk, but you will not be entitled to terminate your BlackBerry Internet Service contract.
• You will lose any inclusive data allowance you have with your O2 voice tariff when you add on a BlackBerry tariff.
• Additional charges apply if you use BlackBerry abroad.

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O2 Broadband Add-on

• Broadband Add ons are available to O2 pay monthly customers using a compatible HSDPA enabled handset.
• The Broadband Add ons cannot be combined with Blackberry, O2 Broadband and/or telemetry price plans or Blackberry and push email services.
• There is a 10GB usage limit on the 'Broadband Data Add on' after which the fair usage policy applies.
• All charges are inclusive of VAT.
• Data charges are shown per MB but are billed per KB with 1KB minimum charge per session.
• Any units remaining in the data bundle cannot be carried forward to the following month.
• Per KB billing will continue to be the default rate when you have not opted in to an add on.
• You may only purchase one data add on per month.
• Add on excludes roaming. Charges apply for data usage while roaming internationally including usage when roaming in the UK and Northern Ireland.
• Customers must call Customer Care on 1909 to opt in and to unsubscribe from their Data Add on.

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O2 Mobile Interenet Add-on

• There is a 250MB usage limit on the Mobile Internet Add on’ after which the fair usage policy applies.
• All charges are exclusive of VAT.
• Available to O2 Pay monthly (voice) customers only
• Mobile Internet (Data) charges are shown per MB but are billed per KB with 1KB minimum charge per session.
• The Mobile Internet add ons can be used on GPRS and 3G.
• Any units remaining in the Mobile Internet add-on cannot be carried forward to the following month.
• Per KB billing will continue to be the default rate when you have not opted in to an add on.
• You may only purchase one data add on per month.
• Add on excludes roaming. Charges apply for mobile internet & data usage while roaming internationally including usage when roaming in the UK and Northern Ireland.
• Customers must call Customer Care on 1909 to opt in and to unsubscribe from their Mobile Internet Add on.

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Spend alerts

These terms and conditions set out the rules which apply to your use of the O2 Spend Alerts service (the "Service"). Please ensure that you read these terms and conditions carefully as your use in any way of the Service constitutes your agreement to all terms, conditions, and notices contained or referenced herein. You also agree to be bound by O2's general terms and conditions located at www.o2.ie/legal. If you do not agree to these Terms of Use please do not use this Service.

Definitions and Interpretation

For the purpose of these terms "We", "Us" and "Our" means Telefónica O2 Ireland Limited'of 28-29 Sir John Rogerson's Quay, Dublin 2. "You", or "Your" refers to you, the customer and user of the O2 Spend Alerts Service.

Description of Service and Charges

1. The Service is provided to help you to monitor your monthly spend with O2.
2. The Service allows you to choose to receive two spend alerts sent via SMS each billing cycle based on your preferred level of spend.
3. You must tell us the spend levels at which you want the alerts to be sent. You must set your first alert at a minimum of one whole euro with your second alert being set at least one whole euro more than your first alert.
4. The Service only monitors your spend above the usual cost of your monthly price plan, any add-ons you may have selected and any once off charges or credits. When you tell us the spend level at which you want your spend alerts to be sent, you must tell us inclusive of VAT, in whole euros only and exclude any such recurring monthly charges.
5. The Service is only available to customers who are on an O2 Clear pay monthly price plan.
6. The first alert is sent when your level of spend exceeds the level at which you told us to send your first spend alert. The second alert is sent once you have exceeded the second level at which you told us to send your second spend alert. A maximum of two alerts will be sent to you in each billing cycle. If you do not exceed each of your chosen levels no alerts will be sent.
7. To set up the Service you must call O2 Customer Care or visit an O2 Retail store and tell us the spend levels at which you wish to receive the alerts.
8. You can amend the level at which the alerts are set or cancel the Service by contacting O2 Customer Care or by visiting an O2 Retail store. You may amend the level at which your spend alerts are set once in each billing cycle.
9. Where you are on an account with multiple users you may identify another user on that account to receive spend alerts regarding your usage. It is your responsibility to keep this number up to date and to ensure that this person has agreed to receive such alerts.

General

10. We will use our reasonable endeavours to deliver your spend alerts but we do not warrant that the service will be fault-free and available at all times or that your spend alert will be delivered at all, or delivered in a timely manner. In any event, the Service should not be relied on when you are roaming or when using large amounts of data due to the time it takes for such traffic to rate on our billing systems.

11. We will attempt to deliver your spend alert for 24 hours only. The receiving mobile phone must be switched on and in network coverage during this period to receive the spend alert.
12. O2 will not be liable for any loss or charge incurred by you as a result of your access or non-access to the Services or receipt, non-receipt or delay in receipt of any spend alert sent via the Services.

Termination

13. O2 shall be entitled to amend or suspend or discontinue the Service at any time, or amend these terms and conditions without notice for any legitimate commercial, technical or operational reason.

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Blueroom Terms and Conditions

• Venue: The O2 Dublin
• Event: Tom Jones
• Event Dates: Monday 26th October 2009
• Pre-sale Start Time:
• Pre-sale End Time:
• Maximum Ticket Number (per transaction): 4
• Total Tickets Available: Per Event

1. O2's priority ticket offer is open to anyone who is aged 16 years or over and is a mobile phone customer of O2 Ireland on the day before the Offer Period commences and when applying for priority tickets.

2. All qualifying O2 mobile phone customers who text the relevant Keyword to 51020 prior to or during the Offer Period will receive a unique case sensitive 8 digit password that may only be used once and a URL that directs them to the relevant Ticketmaster promotions page. This password and URL provides the recipient with the chance to purchase tickets for the Event during the Offer Period. Capacity restrictions may apply during busy periods. Texts sent to 51020 are charged at standard network rates.

3. The unique password will only be texted to you once. In the event you lose or delete the unique password before using it you will not be able to apply for priority ticketing for the Event. This will not prevent you from applying for priority ticketing for other events at the Venue.

4. If you have technical difficulties in completing the purchase of priority tickets you may contact the Ticketmaster Helpline on + 353 1 648 6060 during the hours of 8.30am and 6pm, Monday to Friday.

5. By texting the Keyword to 51020 you will be deemed to have accepted these terms and conditions.

6. Standard Ticketmaster purchase policies will apply to all ticket purchases.

7. The Offer Period may coincide with the general sale of tickets to the public. However, tickets will be reserved from the general sale as O2 priority tickets as set out in these terms and conditions. There are a limited number of these tickets available and the offer will run during the Offer Period or until the O2 ticket allocation is sold out. The tickets for the specified dates will be allocated in a first come first served basis. Nothing in these terms and conditions shall prevent an O2 mobile phone customer from attempting to purchase tickets through the general public allocation if desired.

8. O2's priority ticket offer does not guarantee access to the best seats. O2 is allocated a broad range of seats for each event and when booking tickets customers will have the option to choose where to sit from the range of seats available as part of the priority ticket offer.

9. Ticket purchases may be refused or cancelled if more than the Maximum Ticket Number is requested; the priority ticket allocation is sold out; the Offer Period is closed; or if O2 or Ticketmaster reasonably believe that the purpose of the purchase is to enable commercial re-sale of the tickets.

10. O2 accepts no responsibility for incorrectly completed, lost or delayed text responses or for delayed incomplete or unprocessed online or phone purchase transactions or for any failure by Ticketmaster to properly and securely administer ticket purchases.

11. For the purpose of administering the priority ticket allocation O2 reserves the right to exchange information and data regarding applications for unique passwords with Ticketmaster.

12. O2 and Ticketmaster's decision as to ticket allocations is final and no correspondence will be entered into.

13. Entrance to events is subject to the then applicable standard terms and conditions of entry to the Venue which can be viewed online at www.theo2.ie.

14. Events may occasionally be cancelled after publication of a priority ticket offer for reasons outside O2's control. O2 will endeavour to procure that persons who have purchased priority tickets shall be notified of such cancellations. No refunds for texts sent or calls made by customers for priority tickets will be made in these circumstances.

15. This promotion is governed by Irish law.

16. The promoter of this offer is Telefónica O2 Ireland Limited of 28-29 Sir John Rogersons Quay, Dublin 2.

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O2 Block It Service -Terms and Conditions

These Terms and Conditions set out the rules which apply to Your use of the O2 Block It Service. Please ensure that You read these Terms and Conditions carefully as Your use of the Block It Service constitutes Your agreement to the terms, conditions and notices contained or referenced in these Terms and Conditions. You also agree to be bound by the terms and conditions of the services agreement which applies to Your O2 Bill Pay or O2 Prepay service. If You do not agree to these Terms and Conditions please do not use the Block It Service.

Definitions and Interpretation

For the purpose of these Terms and Conditions any use of the capitalised terms "We", "Us" and "Our" means Telefónica O2 Ireland Limited of 28-29 Sir John Rogerson's Quay, Dublin 2 and any use of the capitalised terms "You" or "Your" refers to you, the customer and user of the Block It Service.

Description of Service and Charges

• The Block It Service is available to O2 customers only.
• The Block It Service is provided by Us to help You restrict the receipt of texts, MMS and video messages sent to You by other individuals using a mobile or landline service which You may consider to be potentially abusive or threatening in some way.
• Please NOTE that the Block It Service cannot be used to restrict the receipt of voice calls from any number. Please also NOTE that the Block It Service is not designed for restricting the receipt of marketing and premium rate text messages that are sent to You from five digit short code numbers.
• Click here for more information on how to stop these messages.
• The Block It Service can restrict text messages that are sent from standard mobile and landline numbers and You can block up to a maximum of 100 specific numbers at any one time.
• If You block a mobile or landline number using the Block It Service You will not be able to send text, MMS and video messages to, or receive such messages from, the blocked number.
• To start the Block It Service You need to text the words BLOCK IT START to 50216. To then block a specific mobile or landline number You need to text the word BLOCK and the specific number You wish to have blocked to 50216.
• To unblock a number You should text the word UNBLOCK and the specific number to be unblocked to 50216. To stop the O2 Block It Service You must text BLOCK IT STOP to 50216. Please NOTE that this will unblock all numbers.
• The O2 Block it Service is free to O2 customers.

General

O2 will use reasonable efforts to deliver the Block It Service to You but O2 does not warrant or guarantee that the Block It Service will be fault-free and/or available at all times. Unfortunately O2 cannot and does not accept liability for any distress caused through the receipt by You of blocked or unwanted text, MMS and/or video messages.

O2 will comply with any request from an account holder to remove the active Block It Service settings from a number on their account.

Termination

O2 shall be entitled to amend or suspend or discontinue the Block It Service at any time, or amend these Terms and Conditions for any legitimate commercial, technical or operational reason. Where O2 materially amends the Block It Service or suspends or discontinues the Block It Service, O2 will use reasonable efforts to provide you with advance notice. Please check o2.ie for notifications of changes to the Block It Service.

International Text Add on terms and conditions

The following terms and conditions for O2's Bill Pay International Text Add on are in addition to and form part of the terms and conditions of your use of the O2 bill pay service. The International Text Add on is available to customers on consumer bill pay plans and subscription by you to O2's Bill Pay International Text Add on is deemed to be your agreement to these terms and conditions.

You can set up International Text Add ons by calling to an O2 retail store or through customer care on 1909. When you set up the International Text Add-ons on your account you are subscribing to purchase those International Text Add-ons each month until you unsubscribe.

There are 2 International Text Add on options available to bill pay customers

• 20 International text for €3 per month inc VAT, or
• 80 International text for €10 per month inc VAT

You may not purchase more than one of the same Text Add-on per month. Once requested the Add on will appear on your bill on a monthly basis. The Add on is billed monthly in advance and you will notice a partial charge to your bill date and an advance charge for the next month on your first bill after service activation. If you request cancellation, at any time, the cancellation will take effect from the beginning of your next billing cycle.

You can use your International Text Add on for standard text messages from the Republic of Ireland to any other country. Any texts in excess of your Add on allowance will be charged at your standard price plan rates for international texts

PLEASE NOTE: Texts while roaming are excluded and standard roaming rates will apply. Premium texts, texts to satellite phones, texts to directory enquiry services, MMS and other text types are excluded and are charged at standard price plan rates. See O2.ie for details

Unused texts will not be carried over to the following month

You can unsubscribe from a Text Add-on at any time by calling Customer Care on 1909.

We reserve the right to suspend or cease this Text Add-on service and to amend and modify these terms and conditions, including prices and denominations in which Text Add-ons may be purchased, without notice for any legitimate commercial, technical or operational reason.

O2 Mobile Internet Tariff for Bill pay customers

• These terms shall apply to O2 bill pay customers accessing Mobile Internet using the standard O2 mobile Internet access point name settings (APN). Click here for details on APN settings. Usage through any other access point will be charged at 1c per KB* and is not capped.
• On the O2 Mobile Internet tariff for bill pay customers the charge shall be charged 2c per KB of data usage up to a maximum of €0.99 per day, subject to a limit of 50MB of data used ("the Data Usage Tariff"). Any usage in excess of 50MB shall be charged at 2c per KB*.
• This is the default charging mechanism for all customers using O2 Mobile Internet excluding customers with a Mobile Internet Add on, a customer with a Mobile Internet allowance already included in their price plan such as iPhone price plans, customers with a Blackberry add on and customers with a Windows mobile add on.
• These rates are applicable to bill pay usage whilst in the Republic of Ireland and exclude usage while roaming.
• Customers who have data add ons on their account will be charged according to the applicable rates for those add-ons, and will not be eligible for Mobile Internet standard rates.
• The Data Usage Tariff applies from midnight (00.00) each day until 23.59 and 59 seconds the same day.
• To avail of the Data Usage Tariff, your mobile internet session must be completed by 23.59. If your session continues through midnight some of the data used may be included in your following day's usage. Unused data from the daily allowance cannot be carried forward from one day to the next.
• The Data Usage Tariff applies to users of Mobile Internet on their mobile phone only. The following usage is not permitted; (a) usage in a modem and (b) usage of a mobile phone as a modem. In the event of such prohibited usage, O2 reserves the right to impose technical limitations to prevent such usage and/or additional charges.
• The Data Usage Tariff applies to all Mobile Internet usage, including all data usage associated with downloads, ringtones, games, videos, music tracks and wallpapers.

* Subject to rate changes from 5/4/10. For more information please click here

Traffic Text Service

Please read these terms and conditions carefully before using the Traffic Text Services (the "Service"). By using the Service you are agreeing to our terms. You must obtain our permission in writing if you wish to reproduce, distribute, modify, transmit, reuse, repost, use or copy anything from the Service.

The Service is made available to you for your personal and non-commercial use only. O2 at its sole discretion reserves the right to monitor usage of the Service and withdraw access to any user that it believes to be in breach of this condition.

The traffic information service ("the Service") is provided exclusively to O2 customers until 31/12/2009 by iTraffic, Unit 9, Churchtown Business Park, Dublin 14.

Charges and Delivery (Traffic Text Premium SMS)

Please note that you are charged for the text you send to the O2 Traffic Information Service and the response text that you receive from the Service. The following charges apply:

• Texting INFO to 53526 will be charged at standard text rate (inc VAT) (dependent on customer price plan). The response text is free of charge.
• Texting the SMS keyword to 53526 will be charged at standard text rate (inc VAT) (dependent on customer price plan).
• The Text response that that you receive is charged at 60c (inc VAT) per text received.

These charges are not recurring charges and will only be incurred when you text 53526.

SMS Keyword	Route Travel Times Returned
M1	Dublin/Newry (both directions of travel)
M3	Dublin/Cavan (both directions of travel)
M4	Dublin/Sligo (both directions of travel)
M5	Dublin/Westport (both directions of travel)
M6	Dublin/Galway (both directions of travel)
M7	Dublin/Limerick (both directions of travel)
M8	Dublin/Cork (both directions of travel)
M9	Dublin/Waterford (both directions of travel)
M11	Dublin/Wexford (both directions of travel)
M50	M50 end to end (M1 to M11, both directions of travel)
M50N	a) M50 end to end (northbound only) b) Southern half of M50 (M11-M7 junctions) (northbound only) c) Northern half of M50 (M7-M1 junctions) (northbound only)
M50S	a) M50 end to end (southbound only) b) Northern half of M50 (M1-M7 junctions) (southbound only) c) Southern half of M50 (M7-M11 junctions) (southbound only)

Accuracy

Whilst O2 will use reasonable endeavours to ensure that the information provided via this Service is timely and accurate, however no liability can be accepted by O2 arising from any inaccuracies in information provided, delays in transmission of messages or any omissions. Copyright in the content of all information provided to you belongs to O2 or its licensors. All rights are reserved by O2. No material may be recorded, stored in a retrieval system, reproduced or transmitted in any form or by any means without prior written permission of O2.

Disclaimer

O2 will not be liable to you if you are unable to access or use the Service due to the failure of any machine, system or transmission link, any period of essential maintenance, critical change, repairs, alteration to or failure of computer or communication systems, any industrial dispute or anything beyond our reasonable control or that of our agents or subcontractors.

We may at any time and without prior notice withdraw all or any part of the Service due to any commercial, technical, operational or legal reason. We shall be under no liability to you whatsoever in the event that the Service or part thereof is withdrawn.

The liability of O2 in relation to the use of this Service and any information provided by us to you, including liability for any loss of profits, inconvenience, economic loss, loss of business and loss of goodwill (in all these cases whether direct or indirect) together with any claims for indirect or consequential loss or damage, are excluded to the fullest extent permitted by law. Nothing in these terms and conditions shall exclude liability for death or personal injury caused by negligence. Your statutory rights are not affected.

Marketing

Your existing marketing arrangements with O2 apply to this Service and you will not be contacted regarding third party products and services unless you have provided us with permission to do so.

Law and Jurisdiction

The Service and this agreement is subject to the laws of Ireland and in the case of a dispute the Ireland Courts shall have exclusive jurisdiction.

O2 Special Treats Terms & Conditions

1. Definitions: “Special Treat” means one of the activities or treatments listed in the Special Treats List; “O2 Special Treats List” means the list of Special Treats to be found at www.o2.ie/treats; “Outlet” means a third party provider of a Special Treat and “Outlets” means third party providers of the Treats generally; “Special Treats Programme” means the programme for the availability of Special Treats listed in the Special Treats List subject to these terms and conditions; “O2” "we" or "us" means Telefónica O2 Ireland Limited and "you" or "Customer" means any non business O2 Bill pay or Prepay customer or Sole Private Trader (SPT) who wants to avail of a Special Treat in accordance with the terms and conditions of this Special Treats Programme.
2. This Special Treats Programme is available to all non business Bill pay and Prepay and Sole Private Traders (SPT) customers of O2 who register on o2.ie and opt in to join and use the Special Treats Programme. It is your responsibility to ensure your contact details are entered correctly upon registration and at the time of Special Treat validation.
3. The value of any Special Treat voucher we offer to you will be determined at O2’s sole and absolute discretion and will be based on your mobile phone spend levels in the previous 3 months and the length of time you’ve been an O2 Customer and any other factors we determine.
4. Special Treat vouchers will be offered to you at O2’s sole and absolute discretion from time to time. You have no automatic entitlement to receive a Special Treat voucher. O2 reserves its right to reduce or cancel Special Treat voucher availability at any time.
5. O2 will notify you via SMS when a Special Treat voucher is available to you. On receipt of this notification you are required to log onto O2.ie and enter your email address when prompted. O2 will send a unique Special Treat code to the email address provided. Follow the link within the email to view the Special Treats List. You can then select and print the Special Treat that most appeals to you.
6. The Special Treats List contains a list of participating Outlets, details on how to book and promotional terms and conditions. There is a maximum number of Special Treats available at various geographic locations as part of this Special Treats Programme. Access to any Special Treat is on a first come first served basis. The Special Treats List and participating Outlets are subject to change at our discretion without notice.
7. You must follow the instructions on the website for each offer to redeem your Special Treat.
8. On receipt of notification by us via SMS of the availability of a Special Treat , the treats will be valid until 31st March 2010 and to 30th June for travel related offers.
9. Customers must remain with O2 to redeem their Special Treat. If you leave O2 on or before the date booked for your Special Treat you will not be able to partake of that activity or treatment.
10. This Special Treats Programme is limited to residents of the Republic of Ireland. Age restrictions may apply to listed Special Treats and details are listed in the Special Treats List. It is your responsibility to notify the Outlet of your age at the time of booking.
11. By availing of this Special Treats Programme, you will be deemed to have accepted these terms and conditions, the Outlets terms and conditions and you will be bound by any other requirements set out in any promotional material. A failure to adhere to any of these terms and conditions shall result in invalidating or forfeiture of the Special Treat.
12. No cancellations or amendments by you are possible after confirmation of your booking. No refund of any monies paid will be possible and no refunds or transferability of the balance is allowed where the chosen Special Treat is of a lesser value.
13. The Special Treats Programme is subject to these terms and conditions and any additional terms and conditions of the Outlet of your chosen Special Treat. Each Special Treat voucher is only valid for one Special Treat chosen from the list presented to you when you enter.
14. All Special Treats are subject to availability. There is no guarantee that your desired choice of Special Treat and/or dates will be available at the time of booking. We may change or cancel Special Treats from the Special Treats List at any time. Availability will depend on demand, date and time of the activity or treatment and Outlet used. Some Special Treats will have greater demand than others. Availability of Special Treats can also be affected by a number of reasons beyond our control or the control of the Outlets. These include adverse weather conditions, supplier change of ownership, supplier insolvency, consumer demand and operational difficulties.
15. Special Treat vouchers cannot be sold, transferred or used in conjunction with any other voucher or promotion.
16. Any Special Treat chosen by you is non-transferable and non-exchangeable for any other Special Treat.
17. Once a booking is made, we are no longer responsible for providing the Special Treat and all communication thereafter must be made directly between you and the Outlet or AIM Concierge depending on the offer. Should either party make a cancellation, the Special Treat must be reorganised directly with the Outlet.
18. Damaged, lost or defaced Special Treat vouchers will not be accepted or replaced. The Special Treat voucher cannot be exchanged for cash or used in any other way than that described. Only valid and clearly printed Special Treat vouchers will be accepted.
19. Any specific rules of participation and terms and conditions that apply to individual Special Treats or imposed by Outlets must be obeyed.
20. Outlets are expected to provide public liability insurance and you should confirm this when booking. Additional insurance can be taken out at your own expense. We cannot be held responsible should you fail to take out adequate insurance.
21. Some Special Treats may require a certain level of fitness or ability – please ask applicable Outlet in advance. People suffering from any medical condition or those that have consumed alcohol, drugs or medication within 24 hours must not participate in these activities.
22. We cannot be held responsible for any alterations or cancellations to Special Treats. We reserve the right to: (i) use alternative Outlets; (ii) replace any Special Treat with any other Special Treat without prior notice; (iii) withdraw or amend this Special Treats Programme without notice in the event of war, terrorism, earthquake, catastrophe or similar events beyond our reasonable control; or (iv) amend, suspend, withdraw or terminate the Special Treats Programme or amend these terms and conditions at any time for any valid legal, technical, regulatory or commercial reason. By continuing to take part in the Special Treats Programme subsequent to any revision of these terms and conditions, participants shall be deemed to have agreed to any such new or amended terms.
23. Data (including “personal data”) relating to your eligibility, participation and your use of the Promotion may be passed between O2 and AIM Solutions to ensure the validity and eligibility of your entitlement. Your data will be retained securely and protected from any misuse, loss or disclosure by employing industry best practice security standards.
24. By joining the Special Treats Programme you accept that O2 will notify you by SMS or other means when there is a Special Treat voucher available to you and that the SMS notification overrides any opt out to marketing SMS. The override applies to the Special Treats Programme only. You also accept to be emailed once you make a request to validate your Special Treat.
25. Unless you have indicated otherwise, O2 may also contact you by phone, post, the network, email, SMS/MMS, or other means, for a reasonable period after you cease to be a customer, with information on/or offers of products and services which we feel may be of interest to you. If you do not wish to receive such information, please contact O2 customer care.
26. O2 and its associates take no responsibility and shall have no liability for any injury, loss or damage caused to or by its Customers while participating in any Special Treats. You agree O2 does not have any responsibility or liability to you for goods and services supplied by third parties, including the Outlets.
27. In respect of this Special Treats Programme all conditions, terms, warranties and representations whether express or implied by law are excluded by O2 to the fullest extent permitted by law.
28. If any part of these terms are held by a court of competent jurisdiction to be invalid, illegal or unenforceable, the validity or enforceability of the remainder of these terms shall not be affected and such provision shall be deemed modified to the minimum extent necessary to make such provision consistent with applicable law and, in its modified form, such provision shall then be enforceable and enforced.
29. This Special Treats Programme is governed by Irish Law and is subject to the exclusive jurisdiction of the Irish courts.
30. This Promotion is administered & managed by Fireball Media, trading as AIM Solutions. All correspondence should be directed to AIM Solutions, The Grange, 1 Hoole Road, Chester CH2, 3NQ. The promoter is Telefónica O2 Ireland Limited. (“O2”) Registered office: 28-29 Sir John Rogerson’s Quay, Dublin 2.

UK Roaming add on for Bill pay customers

• The following terms and conditions for the O2 Bill Pay UK Roaming Add On ("UK Roaming Add On") are in addition to and form part of the terms and conditions of your use of the O2 Bill Pay service. Subscription by you to a UK Roaming Add On is deemed to be your agreement to these terms and conditions.
• The UK Roaming Add On is available to Bill Pay customers on request through O2 customer care on 1909.
• There is no additional monthly charge to opt into the UK Roaming Add On
• The UK Roaming Add On is applicable to use on the O2 UK network in Northern Ireland, England, Scotland and Wales only.  All use on other UK networks will be charged at standard UK roaming rates.  See O2.ie
• Calls to UK & Irish Mobiles and landlines are eligible for the UK Roaming Add On Rates. Excludes all other calls types such as calls made to premium rate numbers, international numbers, directory enquiries & voicemail. The following usage rules are effective from 22 March 2010:
• Northern Ireland Roaming: Eligible calls when roaming on O2 UK in Northern Ireland will be taken from your inclusive price plan minutes.  If your inclusive minutes are exceeded in a particular month, any subsequent calls will be charged at 30c per minute inc VAT.  Per minute charging applies.
• Roaming in England Scotland and Wales:  Your inclusive minutes cannot be used and all eligible calls will be charged at 30c per minute inc VAT.  Per minute charging apply.
• Calls received while roaming are not charged.  Standard roaming charges apply for texts, data and all other usage while roaming.
• Once activated the UK Roaming Add On will remain on your account until you move to alternate O2 price plan that may not be eligible for the UK Roaming Add On or when you avail of an alternate roaming price plan that does not include this feature.
• O2 reserve the right to suspend or cease this UK Roaming Add On and to amend and modify these terms and conditions, including prices for any legitimate commercial, technical or operational reason.

Effective Date 18 February 2010

Twitter on your O2 mobile terms and conditions

The following terms and conditions for "Twitter on your O2 Mobile" (the Service) are in addition to the standard terms and conditions for use of the O2 Mobile Internet Service. To avail of the Service a user must first register on the Twitter website, (www.twitter.com) and have a valid account.

Twitter on your O2 Mobile Service Description: Your access to the Service entitles you to a range of features at charges which are set out below.

• Browsing of the Twitter site (www.m.twitter.com) is charged at standard price plan data rates. When roaming internationally, including the UK and Northern Ireland, standard price plan data roaming rates apply for all twitter access.
• Free SMS Alerts: You can receive free SMS alerts related to the twitter mobile service from the 51210 short code.

Twitter Messaging: You can post a message/tweet to the twitter website in the following ways:

• Via WAP which is charged at standard price plan data rates.
• Via SMS using 51210 short code, which is charged as follows: 11c (incl VAT) for Prepay and 9c (ex VAT) for Postpay.

A Fair Usage Policy applies to the Twitter messaging service. O2 has developed a threshold of 500 updates per month and anything over and above this will be deemed to be excessive use of the service. If, at the absolute discretion of O2, O2 is of the opinion that your usage of the Service exceeds this threshold in any given month, O2 may contact you to advise that your usage exceeds the fair use policy. If the excessive usage continues to exceed the threshold after receipt of such a request to desist from or to alter the nature of such usage, O2 reserves the right at its absolute discretion to: i) put the service on hold until next billing period, or ii) stop the Twitter Messaging Service altogether in respect of the O2 Customer.

Due to pricing regulations the Twitter Messaging service is regarded as suitable only for users who are over 18. Customer Care contact number 1909 (postpay) and 1747 (prepay).

O2 will not be liable for any loss or charge incurred by you as a result of your access or non-access to the Services or receipt, non-receipt or delay in receipt of any alert sent via the Services.

O2 reserve the right to suspend or cease this service and to amend and modify these terms and conditions without notice for any legitimate commercial, technical or operational reason.

You will be subject to additional terms and conditions as notified to you by Twitter.

 

O2 Balance on Screen Service

The following terms and conditions for the O2 Balance on Screen service (the Service) are in addition to the standard terms and conditions for use of the O2 Speakeasy Service.

To avail of the Service you dial *100# from your O2 mobile handset.  There is no charge to access this service.

Please Note:  Each time you request your balance using *100# you are agreeing that O2 may in addition to providing the balance on screen service, send you an advertisement for O2 and/or third party products and services.  If at any stage you wish to opt out of receiving such messages please email bos@o2.com confirming your name and phone number and request the cessation of these advertisements.

O2 reserve the right to suspend or cease this service and to amend and modify these terms and conditions without notice for any legitimate commercial, technical or operational reason.

Move to O2 today and get a Special Treat Offer

The following terms and conditions for the move your number to O2 and get a special treat offer and are in addition to and form part of the terms and conditions of the O2 Ireland Speak easy mobile telecommunications service. In the event of any conflict, the terms and conditions below shall prevail.

Offer of Special Treat is available, through O2 Retail stores, to new prepay customers who port their number to O2 from 18/1/10 to 28/2/10 in retail stores, online and in Carphone Warehouse until 28th February 2010. To avail of the offer you must move your existing number from another operator to the O2 network and then register for O2 Treats on www.o2.ie/treats.

Registration for O2 Treats is required by 28/2/10 and Treats are eligible for selection and use between 1/3/2010 and 30/4/2010.
Special Treats are subject to availability and activity provider terms. See o2.ie/treats for more.

Existing prepay, postpay and business customers are excluded from this offer.

O2 reserves the right to withdraw the Special Treats offer generally or from any particular Customer at any time and to vary or amend any element of the Promotion at any time without further notice. These terms and conditions may be varied or amended by O2 for any valid commercial technical or operational reason.