Switching to O2 Business Broadband is easy.

We make the process of switching easy - you won't have any interruption in your service, we'll make sure of it.

• Once you receive your modem you simply plug it in and it is ready to go.
• It's easy but just in case you have any questions call us anytime. We're available 24/7 and we can make sure you're set up ok

To switch you will need to have an active landline and phone number.We will need your Universal Account Number (UAN) if you already have broadband. The UAN is displayed on your current bill.

For further information and to purchase O2 Business Broadband, contact our dedicated business team on 1850 200 737or email business@o2.ie.

Learn how to Switch

Save Time with O2 Business Broadband.

Make life easier for yourself and save time by only having one provider to contact for all your voice and broadband needs.

Call 1850 200 737 and we'll come and see you or you can talk to your O2 Account Manager.

We will be there to help you 24/7.

The next time you call with a query, we'll be there to answer it at any time of the day or night - no call backs and no answering machines. Real people will deal with all your queries 24/7 offering you help at every stage from installation and connection.

What is Stepped Rating?

With Stepped Rating the rate per minute on local, national and mobile calls decreases the more minutes of calls that you make. This is a standard feature on business plans and there is no up front charge.

• National\UK fixed off-peak rate is 0.015c per minute
• National\UK mobile off-peak rate is 12.5c per minute
• National\UK fixed off-peak rate is 0.015c per minute
• All call charges quoted exclude VAT

Note: Customers with O2 mobiles that are on their company account will receive a flat rate of 14.5c when they make calls to these numbers.

• Call Pricing
• Directory Enquiry and Other Call Charges
• Other Service Charges
• Phone Rentals and Other Phone Charges
• Flat Rate Internet Packages
• Call Barring and Number Diversion Services
• Call Management Charges
• Line Rental
• International charges

Call Pricing

• All call charges are shown per minute but billed per second unless otherwise stated
• Peak times are Monday to Friday 8am to 6pm. Off-peak times are Monday to Friday 6pm to 8am. Weekends are all day Saturday, Sunday & public holidays.
• Call Set up Charge of 0.0409 applies to above calls.
• Above charges exclude VAT.

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Directory Enquiry and Other Call Charges

• All charges are exclusive of VAT
• All charges are shown per minute but billed per second unless otherwise stated
• Peak times are Monday to Friday 8am to 6pm. Off-peak times are Monday to Friday 6pm to 8am. Weekends are all day Saturday, Sunday & public holidays

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Premium Rate Call Charges

• All charges are exclusive of VAT
• Tariffs are rounded to two decimal places for informational purposes
• All charges are shown per minute but billed per second unless otherwise stated
• Peak times are Monday to Friday 8am to 6pm. Off-peak times are Monday to Friday 6pm to 8am. Weekends are all day Saturday, Sunday & public holidays

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Other Service Charges

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Phone Rentals and Other Phone Charges

Flat Rate Internet Packages

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Call Barring and Number Diversion Services

Call Management Services

Line Rental

A new connection charge applies for premises that have never had previous service or where line work needs to be completed. An upgrade connection charge applies if you upgrade your existing active telephone line to High Speed line.

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International Call Charges

• Call set-up charge of €0.0409 applies to above calls
• UK is charged at the same rate as national fixed and national mobile calls.
• All call charges are shown per minute but billed per second unless otherwise stated
• All call charges quoted exclude VAT

Call Management Services

Why miss a call? Why not know who's calling before you answer? Our Call Management Services can help.

• Call Answering Services
  If you miss a call when you are away from your phone, there is no need to worry if you have an O2 Call Answering service. It will greet the caller and take your message when you can't get to the phone.
• Call Waiting
  Call Waiting is a service that alerts you when someone is trying to contact you when you're on a call.
• 3 Way Calling
  3 Way Calling allows you to talk to two people at the same time. Normal call charges apply for each call you make.
• Call Forwarding
  Call Forwarding allows you to forward calls to any phone in Ireland or to your mobile.
• Caller Display
  Caller Display lets you see the number of the person calling before you answer.
• Caller Line Restriction
  You don't have to display your number to everyone. Enabling Caller Line Restriction on your phone line blocks your number from being displayed on other people's Caller Display units.
• Alarm Call
  Alarm Call allows you to program you phone so it will ring at a specific time.
• Call Management Service Charges

Call Answering Service

What is Call Answering and how do I set it up?

You may miss a call when out of your premises or maybe you can't get to the phone, but with Call Answering there is no need to worry. Call Answering will greet the caller trying to reach you and take their message when you can't get to the phone.

You don't pay any call charges for listening to a messages on your phone. You can also listen to your messages from another touch-tone phones, including your mobile and your normal call charges will apply. There is a monthly recurring charge of €1.20 (ex. VAT) for Call Answering.

You can even get text messages. If somebody sends you a text message and you don't have a text enabled phone you can still get the message. Call Answering will convert the text message to speech. This can then be collected from your Call Answering mailbox.

You will be alerted to any message you have by a broken dial tone and once you've picked it up the tone will return to normal. Calls are transferred to voice mail if you're on another call and have Call Answering.

Call Answering Multi-Mailbox

With Call Answering Mailbox you can have 1, 2 3 or 4 mailboxes. As many as four people in your business can have their own mailbox - each with a personal greeting and private password. Calls are transferred to a mailbox when your phone is busy or if there is no reply.

This mailbox is divided up into 4; the main mailbox and three extension mailboxes. Callers can leave a message in the main mailbox or choose up to three menu options to leave a private message for an individual.

All 4 mailboxes can be password protected.

Cost of Call Answering Multi-Mailbox

• Monthly Charge: €1.80 (ex. VAT).

Listening to messages is free of charge from the main phone. Checking messages from another phone is charged at normal rates.

Once you order Call Answering, the service will be available within 48 hours for a normal phone line. If ordered on an ISDN / High Speed line, this service will be available within 7 days.

User Guide and set-up instructions for Call Answering

To Set Up:

• Lift your receiver and key 171
• If O2 Call Answering has not yet been enabled on your line, you will be asked to enter your mailbox number.
• If these services have been enabled on your line, you will be asked to enter your temporary password.
• When asked, enter the following temporary password 1234
• You will be requested to choose your own private password (this cannot start with 0), once entered, press #
• Follow the spoken prompts to record your business name / own name and welcome greeting.
• Message waiting indicator (this tells you if you have a new message in your mailbox).
• Lift your receiver.
• A broken dial tone means you have new messages.
• To listen to your messages, key in your password.

How to check your messages from your own phone*

• Lift your receiver and key 171
• When asked enter your password, followed by #
• Follow the spoken prompts

* Listening to your messages from your own business phone is free. If you check your messages from another phone those calls are charged at standard rates.