Other call charges
These charges apply to all mobile customers, irrespective of which mobile pay monthly price plan you are on. Unless otherwise stated, the charges shown below are per minute and are charged to the nearest second. If you are on a Global Timeshare/Timesolo Business Price Plan, International Calls will be charged at 50% of the rates below.
Click here for call charges relating to O2 fixed services.
O2 directory assistance
| Eircom National 11811 | Initial connection charge Subsequent per minute charge1 |
€0.96 €0.96 |
| Eircom International 11818 | Initial connection charge Subsequent per minute charge1 |
€1.24 €0.62 |
| Number Logic National 11824 | Initial connection charge Subsequent per minute charge1 |
€0.82 €0.82 |
| Number Logic National 11827 | Initial connection charge Subsequent per minute charge1 |
€0.82 €0.82 |
| Conduit National 11850 | Initial connection charge Subsequent per minute charge1 |
€0.82 €0.82 |
Conduit International 11860 | Initial connection charge Subsequent per minute charge1 |
€1.38 €0.62 |
| Numbers Direct 11890 | Initial connection charge Subsequent per minute charge1 |
€0.82 €0.82 |
| Conduit National 11888 | Initial connection charge Subsequent per minute charge1 |
€0.41 €0.41 |
1 Following the initial connection charge all calls are charged per minute but billed per second.
Rates quoted are exclusive of VAT.
Other call charges
| Freephone 1800 numbers | Free |
| Callsave 1850 numbers | 26c per call |
| Lo call 1890 numbers | 29c |
| 1891 numbers | 19c |
| Universal access 0818 | 29c |
| Mobile Internet* | 1.6c per KB, 82c per day up to 50MB usage ex. VAT |
| Other GPRS Data** | 82c per MB, rated per MB (ex VAT) and a charge of 82c for each MB started applies. |
| Fax/Data Calls | 22c |
*Mobile Internet access through the standard O2 mobile Internet access point name settings (APN), click here for details on APN settings. Usage in excess of 50MB is rated per MB and you will be charged 82c (ex VAT) for each additional MB started.
**Data usage through any APN other than the standard O2 mobile internet access point name settings (APN), click here for details on APN settings. This is rated per MB so the full charge per MB is applied for each MB started.
Premium rate calls
| 1520 | 26c | 1512 | 32c per call |
| 1530 | 49c | 1513 | 66c per call |
| 1540 | 78c | 1514 | 83c per call |
| 1550 | €1.23 | 1515 | €1.07 per call |
| 1560 | €1.48 | 1516 | €1.65 per call |
| 1570 | €2.10 | 1517 | €2.31 per call |
| 1580 | €2.81 | 1518 | €3.30 per call |
| 1590 | €3.31 | 1191 (speaking clock) | 29c |
International calls: Direct & Diverted calls
| Peak 8am - 6pm Mon - Fri |
Off-peak 6pm - 8am Mon - Fri & weekends* |
|
|---|---|---|
| UK | 57c | 44c |
| Near Europe * | 63c | 51c |
| Mid-Europe ** | 70c | 57c |
| Far Europe and North Africa *** | 83c | 76c |
| USA and Canada | 76c | 70c |
| Mexico and Caribbean | €1.08 | €1.02 |
| Australia and New Zealand | €1.46 | €1.08 |
| Middle East | €1.78 | €1.78 |
| Pacific Rim | €2.03 | €2.03 |
| Rest Of World | €2.67 | €2.67 |
| Immarsat | €5.84 | €5.84 |
| Skyphone | €8.76 | €8.76 |
| International text sending | 21c | 21c |
Once off charges (Exclusive of VAT @23%)
| Diverted incoming calls | Calls are charged as per call type on your
price plan. Peak/Off-peak rates apply. Eg. If calls are diverted to another O2 mobile, the O2 to O2 rate applies as per your price plan. |
| Replacement SIM Card | €18.52 |
| Change of ownership | €53.33 |
|
Change of number
(for 1st number change only, €15 charge applies thereafter) |
Free |
| Bounced payment administration fee | €12.34 |
| Copy of bill | Free |
| Temporary suspension of service - involuntary | €26.23 |
Terms & Conditions
Smart Numbers Terms and Conditions
Contact our dedicated business team on 1800 2000 16 or email business@o2.ie
- All charges are shown per minute but billed per second unless otherwise stated
- All international calls are subject to a minimum initial charging period of 1 minute. This applies on all Pay Monthly consumer and SME price plans.
- Tariffs are rounded to two decimal places for information purposes.
