Need to talk to us?
There are several ways to get in touch
By post
O2 Customer Care Centre
McLaughlin Road
National Technology Park
Limerick.
For payments
O2 Ireland
PO Box 1909
Kilrush
Co. Clare.
| Speak easy mobile Customers | ||
|---|---|---|
| Support hours | 8:00 am - 9:00 pm daily (automated system offers 24 hour service) | |
| Phone | 1747 (14c per call) | |
| International | 00 353 61 203345 | |
| Phone from Landline | 1850 601747 (landline operator charges apply) | |
| Fax | 1850 608686 | |
| Contact us e-mail form | ||
| Pay Monthly mobile Customers | ||
|---|---|---|
| Phone | 1909 (free phone) | |
| International | 00 353 61 203501 | |
| Fax | 1800 322086 | |
| Contact us e-mail form | ||
| Online Shop Queries | |
|---|---|
If you have a query about an online order, your upgrade eligibility or about how the shop works, please contact O2's customer care department either on the numbers above or by emailing OnlineShop.Queries@o2.com. Please make sure to include the order number and the name the order was placed under. If you have ordered a phone online and have a query about your order, you can use our online Track my Order facility to view your order status. If you have additional questions about your delivery then you can can contact our fulfillment company on 1850 222 020. All handsets and accessories that are currently available in the o2 range can be viewed on the online shop. If you wish to find out if a specific handset or accessory will be available please email stockqueries@o2.com |
| O2 Broadband, Data Support & Technical Queries | ||
|---|---|---|
| From an O2 mobile | 1740 (19c per call) | |
| From a landline | 1850 60 1740 (31c per call) | |
| Contact us e-mail form | ||
| New Business Sales | |
|---|---|
| Support hours | Mon - Thur 8:00 am - 5:00 pm Fri 8:00 am - 4.30 pm |
| Phone | 1850 200 741 |
| Fax | 01 609 5015 |
| business@o2.ie | |
| Existing customers – contact your Account Manager or call Customer Care on 1909. | |
