O2 latest news and offers
O2 customers are being giving the opportunity until 31st of January to donate €5.00 through text for the charities UNICEF and Concern.
The details are as follows:
To support UNICEF :
To Support Concern :
text UNICEF to 57500
text Concern to 57500
The full donation of €5.00 will go to each charity.
If you are a Bill pay customer €5 will be added to your bill and
Speak easy customer will have €5 deducted from your credit.
Click here to visit the
UNICEF website
Click here to visit the
Concern website
Customer notice re: hoax text message
We have been made aware of a text message being sent to some customers purporting to be from O2. The text message reads:
"O2 are now keeping O2 to O2 texts free forever. So tell your friends. Send this to 20 friends and receive a €50 top up 4 spreading the word. The credit will be sent to you within 2 minutes of your last text. Thanks from O2".
This text message has not been sent by O2 and therefore is not legitimate. We would encourage all customers to disregard the message if they receive it and to refrain from forwarding it on to other O2 numbers.
Recognising genuine text messages sent from O2
Sometimes you may not be sure if a text message you have received is genuine, especially if the message is offering you free credit. Genuine texts from O2 always come from the number "50202" and are free of charge to receive from within the Republic of Ireland. Sometimes you may be required to text back a keyword to this number to show your interest in the offer or to take part in promotions or competitions which are only offered to O2 customers. These texts back to 50202 are also free of charge from within the Republic of Ireland.
Note: Information requested by customers from O2 Customer Care directly can sometimes be sent via a special text message service - and will appear in their inbox as being from the number "02", receiving these informational messages is free of charge - however you cannot reply to "02" and attempting to do so will only produce the "sending failed" error.
Travelling in the European Union- It's easy!
So easy, in fact, it's just like using your phone like you do at home.
We have you covered in all EU destinations and you can avail of our great low rates of 56c to make a call, and 27c to receive a call to any EU destination, on any network.
To top up whilst abroad, just free phone 1749 and top up by using your Laser or Credit card.
Don't forget to pack your charger and international adaptor!
Find all the detailed roaming information for your destination here:
Travelling abroadBebo on your mobile
O2 and Bebo have joined forces to bring you Bebo on your mobile, exclusively from O2. Bebo on your O2 mobile offers you unlimited access to Bebo.com. It gives you the ability to view your profile, upload photos and receive comment alerts. You can also post comments, mail and sayings by text message.
More on Bebo on your O2 mobileO2 wins top prize at Irish Contact Centre Awards 2008
O2 certainly had cause to celebrate as they swept the board at the 2008 Irish Contact Centre Awards, held in Lyrath Hotel, Kilkenny. O2 was announced winners of:
- The Contact Centre of the Year
- Contact Centre Manager of the Year
- Best Technical Support Centre
O2 Retail Scoops Company of the Year - Best Employer at the Retail Excellence Ireland Awards
O2's retail stores won the hotly contested title of "Retail Company of the Year - Best Employer" at the 2008 FBD Retail Excellence Ireland Awards. The FBD Retail Excellence Ireland Awards were established in 1997 to promote best practice standards in the Irish Retail Industry. It now boasts over 700 entries annually.'This is an amazing achievement.' said Mark Gould Head of Retail at O2. "Our people have really risen to the challenge of always aiming higher and really progressing their careers in Retail. Their feedback continues to inspire us to make things better for our customers and to make our stores a great place to work".
IAA and O2 launch Ireland's first Autism Helpline on inaugural World Autism Awareness Day
Helpline, 1890 818 518, will be open from 7pm to 10pm, 5 days a week
Irish Autism Action and O2 Ireland have today announced the launch of a new helpline for parents of children with autism. The establishment of the helpline is a direct response to calls from parents for a support service that would put them in touch with other families affected by the condition with a view to sharing experiences and advice. It is estimated that the rate of autism has grown in this country from 1 in 10,000 in 1988 to 1 in 166 in 2008.
Autism is on the increase globally and in response to this the UN has declared today the inaugural World Autism Awareness Day. World Autism Awareness Day aims to raise the level of understanding and awareness about this disorder and has called on all countries to take necessary steps to raise awareness of autism. In Ireland, Irish Autism Action, supported by O2 Ireland, has extended World Autism Awareness Day into Autism Awareness Month. Throughout the month of April, Autism Action will run a national advertising and public awareness campaign and will also distribute information to every GP surgery in the country.
Autism Awareness Month will also see the first anniversary of the Solas Centre, the first autism diagnosis centre in the country. In the past year the Solas Centre has seen and diagnosed 216 children and has helped develop appropriate treatment plans for all of these children. The Solas Centre was set up largely through funding from O2 Ireland.
Visit www.autismireland.ie for more information
Make it Safe, Make it Simple, MakeITsecure.org
O2 Ireland is proud to be on board as one of the private sector sponsors of the 2008 MakeITsecure campaign, which runs from the 11th to 22nd February.
Led by the Department of Communications, Marine and Natural Resources, and the Department of Finance and Personnel (NI) this all-Ireland public information campaign is designed to encourage the safe and efficient use of information technology amongst the general public.
Some of the campaigns key areas of focus will include phishing, identity theft, broadband, and child protection/social networking.
Via the campaign's dedicated website www.makeitsecure.org, an advertising campaign, information booklet, and a series of workshops and seminars, consumers will be advised on what online risks to look out for, and how they can protect themselves.
See our guidelines on Child Protection
Recognising genuine text messages sent from O2
Sometimes you may not be sure if a text message you have received is genuine, especially if the message is offering you free credit. Genuine texts from O2 always come from the number "50202" and are free of charge to receive from within the Republic of Ireland. Sometimes you may be required to text back a keyword to this number to show your interest in the offer or to take part in promotions or competitions which are only offered to O2 customers. These texts back to 50202 are also free of charge from within the Republic of Ireland.
Nokia BL-5C battery recall
Please note Nokia are recalling a batch of their BL-5C batteries. Please visit www.nokia.ie/batteryreplacement and follow the instructions to check if you are affected. If your battery is one of the affected batch Nokia will send you out a replacement for free.
Visit Nokia for moreO2 goes green
O2 announced an agreement with Energia to source green energy for its complete electricity needs in Ireland. The deal will lead to a reduction of over 240,000 tonnes of CO2 emissions per year, the equivalent of removing 60,000 cars from Irish roads. Under the agreement, Energia will supply all O2 sites, including all O2 Retail Stores and O2 masts.
Read moreCheck your free credit
Have you upgraded your Speak easy phone or registered on o2.ie for the first time recently? If so we've introduced a new service so you can check the next date or value of your remaining free credit. Simply log into
My Account and click on 'Check Free Credits' or from your mobile type *110# and press send. Handy!
Check your remaining Inclusive Units
Want to check how many Inclusive Minutes/Texts you have left this month? Simply log into My Account, click on 'Details since last bill', then go to 'Inclusive Units'. Or if you are on any Active life or Text life plan you can also check from your mobile, type *111# and press send.
Go to My Account
