Claim my call credit

If you have recently purchased a new Prepay phone or Sim card and moved your number to O2, or if you are an existing Prepay customer who has recently bought a new phone as an upgrade you may be eligible for call credit. You can find out how much you will receive and claim your bonus call credit here.

Claim your call credit

If you were already with O2 Prepay and have bought an eligible Prepay mobile, then you can claim your credit online. Simply click on the link below & enter some information about your new mobile and then we'll apply the call credit to your account.

Claim your upgrade credit

Call credit balance

In My account you can find out when your next monthly credit is due and how much of your total call credit you have left. Bonus call credit is awarded on the anniversary date of your first registration and subject to a top up of €20 in one go.

Visit My account